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‎01-11-2022 01:50 PM

HP Recommended
Product: HP Deskjet 4122e

Hi

I'm really struggling to set up the 6 month trial for instant ink. 

 

I have completed everything, added address, payment details etc. I go to 'start paid service" and it just comes up with 'There was a problem finalising your subscription' I've tried everything. This was on my phone. I tried on my ipad and then it only gave me the option of 2 months free.

 

How do I resolve this. I'm sitting next to the printer and it will just not work. My actual set up of the printer up was quite straight forward but this is painful.

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