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‎04-01-2022 03:04 PM - last edited on ‎04-04-2022 07:02 AM by Retired

HP Recommended
Operating System: Other

I joined the instant inc about about 2 days ago and I'm only getting the black inc and not the coloured inc, but I do not have a coloured inc cartridge so the hp app can not read the amount of inc I have.

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1 REPLY 1

‎04-05-2022 07:30 AM

HP Recommended

Hi @h_heba,

 

Welcome to the HP Support Community

 

I'd like to help!

 

Could you brief me on the issue?

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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