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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-13-2022 05:27 PM

HP Recommended

I tried signing up for instant ink but I kept getting the “problem finalizing your subscription” error but every time I click on the retry button, I get charged $1. So now I have 8, $1 charges on my credit card and no subscription account. 

1 REPLY 1

‎03-15-2022 11:01 AM

HP Recommended

Hi @JenFerg425,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you have been charged multiple times.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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