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HP Recommended
HP Envy 5530
Microsoft Windows 10 (64-bit)

I bought the printer about a week ago wheich I at that moment I had windows 8 and everything worked fine. Now that I have downloaded windows 10, my printer now gives error messages and will not print. Does anyone know how to fix this problem? Ive tried multiple things already and nothing....

3 REPLIES 3
HP Recommended

Hi,

 

Thanks for using the forum.

 

Here's the link for you to download the Win 10 Software for your printer :

 

http://support.hp.com/us-en/drivers/selfservice/hp-envy-5530-e-all-in-one-printer-series/5304881/mod...

 

We suggest that you download and install the FULL feature software.

 

Before installing, we recommend that you Uninstall the previous drivers first.

 

Hope that helps.

 

Please click the “Accept as solution” if this has helped solved your problem and “Kudos Thumbs up”  as an encouragement.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
HP Recommended

I attempted the link that is suppose to install the compatiable driver for HP Envy 5530 for windows 10, and  it does not work. Let me know how I can fix this?!? I have wasted 2 hours attempting to install your drivers. If your product does not work with windows 10, then don't profess that it does. Let me know where I can deliver this incompatible piece of junk!

HP Recommended

Hi,

"I attempted the link that is suppose to install the compatiable driver for HP Envy 5530 for windows 10, and  it does not work"

 

The link provided is THE software for WIN 10 for your printer, not a compatible driver.

What do you mean "it does not work"?  Was the Install successfully? Did you try to install directly from the web or save it to a location on your hard disk and then install from there? (recommended to save and install later 

 

You could also try the HP Print and Scan Doctor and see if it is able to provide some guidance to resolve your issue.

 

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU

Hope that help!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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