LASERJET PRO 500 MFP M570DN - PRINTING STREAKS - HP Support Community

lcstudio · ‎06-08-2016

When printing there are grey streaks which are printing onto the paper.

SHThompson · ‎06-08-2016

Gray streaks are normally caused by the black toner.

Some streaks that initially appear grey are actually very light blue and are caused by the cyan toner.

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Reskape · ‎06-09-2016

Hello @lcstudio

Try the following

Make sure printer its directly to wall outlet

Print a supplies status page to ensure that all toners have sufficient material available (if one or more its out replace)

Ensure that its only when printing , try to do an scan and a copy to isolate

Print a demo page from reports menu

Process 2 cleaning pages from the service menu on the printer(printer will request paper on tray 1)

Process 3 color calibration from the system setup>print quality>color calibration >calibrate now

print another demo page so you can compare the two pages

If you see an improvement repeat the process

If same issue try the following

Send a print job to unit from tray 1 as soon as you see the whole paper is inside the printer open right door remove the fuser and remote the transfer belt , review if you can notice the line on the belt or not , at the same time remove all the toners each toner has a green drum review if you can notice the line on the toners

Share your results

Although I am an HP employee, I am speaking for myself and not for HP.

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LASERJET PRO 500 MFP M570DN - PRINTING STREAKS

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