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- Re: LaserJet MFP M477FNW - CAN NOT PRINT DOCUMENT - FILE IS ...

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01-02-2017 03:20 AM
Product: MFP M477 FNW
Operating System: macOS 10.12 Sierra
Since today I can not print PDF Files or Word Files anymore from my iMac (Sierra 10.12)
I tried to reinstall the printer but the message keeps on coming back.
Does anyone has a solution for the same?
Best regards
1 REPLY 1
01-02-2017 01:57 PM
This person seems to have had a similar problem; she's posted her solution:

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