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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-12-2022 06:44 PM

HP Recommended
Product: HP LaserJet Pro M404dw
Operating System: macOS 10.15 Catalina

The printer will not go into "Ready" when powered on, the lights all keep blinking. I have tried every solution I have found online and it still doesn't boot up. I got error code 0XB30581B9 periodically, which went away when I unplugged the power cable from the printer and restarted it that way

 

How do I fix this? It worked, then I set it up to my wifi, and then it stopped being able to boot up after being stuck in "detecting page size" for the test print

2 REPLIES 2

‎03-12-2022 08:00 PM

HP Recommended

There have been a couple of other posts like this in the past but none of them show a resolution and that error code does not show up in the troubleshooting documentation. If your device is under warranty I suggest you immediately contact technical support to obtain warranty service.  On other  models, errors like this usually indicate a problem with the main board.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎03-15-2022 10:17 AM

HP Recommended

It is out of warranty, but it was bought only last year. There must be a solution other than "get a new printer". Why can nobody answer what this error code actually means?

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