Laserjet 1020 Won't Print Multiple Copies

[jnickelsen]

I have a Laserjet 1020.  OS is Windows 7, 64x.  If I give a command to print any document multiple times, it will only print it once.  So, if the document is 1 page and I need 5 copies, it will print that one page one time.  If the document is 4 pages and I need 5 copies, it will print the four pages of the document, but only once.  So, the issue is with multiple *copies*, not multiple *pages*.  I have tried the simple stuff (turning the computer on and off; checking for updates; removing the printer and completely reinstalling it; etc.).  Nothing works.  I did see elsewhere somebody say that if you go to start; devices/printers; right click printer; and hit DEVICE SETTINGS tab, then you can change this "MOPIER" mode thing.  But that is the problem... THERE IS NO DEVICE SETTINGS TAB.  No, I am not crazy.  It isn't there.   So, the problem with that fix, which appeared to work for others in the HP Forum, won't work for me because there is NO DEVICE SETTINGS TAB.  So... How do I fix this?  Why don't I have a device settings tab?  Help!  🙂  

[Gemini02]

Hi jnickelsen,

I understand the printer won't print multiple copies.

Thank you for your reply.
I will be happy to help you with this.

This printer doesn't have the Mopier settings.

What drivers are you using?

Did you download the drivers or are you using the Windows preinstalled drivers?

If you are using the Windows preinstalled drivers then I would download the latest drivers. Here is the URL for the HP LaserJet Full Feature Software and Driver.

I would download and run the Print and Scan Doctor since it might resolve the issue automatically.

Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows.

Hope this helps.
Thank you for posting on the HP Forums. Have a great day!

[judoka]

I have the same problem with an HP Laserjet 1020 and a Laserjet P1102w.  They will print multiple copies if I logon as the Win7 administrator account, but not my account even though I am an admin.  I have uninstalled and re-installed the latest drivers from HP.

[jah2]

I dont have a settings tab when I open my printer properties so the solution that worked for everyone else isn't working for me.  On top of that I have used your link to install, uninstall, reinstall the drivers three times.  It tells me everything has installed properly but I still have no settings tab and can't print multiple pages.  I have used your Print and Scan doctor and IT says there is nothing wrong with my printer.  But it still wont print multiple pages....