Laserjet 5550 - unable to store job at printer

[Derekwalter]

I have a problem with my Laserjet 5550 printer. It will not print jobs with multiple copies. It prints the first copy and then prints a message "Error: Unable to store job at printer.  Reason: Insufficient disk space for this job.  Solution: Delete some files from the disk before resending job."

I checked for stored jobs using the printer menu (Retrieve Job) and there are none.

I downloaded and installed HP Web Jetadmin (as the printer user manual suggested) and discovered the printer. According to the printer data there is no hard disk.

I am running the printer on a small local network and the main computer I use with this printer has Windows Vista.

Can anyone shed any light on this?

Regards,

Derek {Personal Information Removed}

Hobart, Tasmania

[8lives · Accepted solution]

Derek, make sure that Job Storage & Mopier Mode are set to "Disabled".

Also you may want upgrade the 5550 internal memory.

[Muhmoud]

l have the same broplem with my hp laser jet 4650n and i dont know how to solve

unable to store job at printer delete some files from the disk befor resending this job

help me please

[8lives]

Hi, how much memory is installed?

Is there a drive also installed?

[LauraJoe]

Cannot figure out how to disable the Job Storage & Mopier Mode.

Thank You,

Laura