Laserjet CP2025 When printing colored text I get a shadow/halo around each letter

[Jmvongl]

I am able to print black text perfectly but when I try to print any colored text there is a shadow/halo around each letter that makes it difficult to read. I tried turning off the Edge control in the printing properties section but the problem stayed the same. Any ideas on what my problem might be? Thank you.

[j_onyx]

We need more detail. What program are you printing with? Do you get the same color effect no matter what program you are using? The program you use when you get color halos have you used that program before and did not get halos?

Have you tried a different program an still get halos? If so, have you tried reinstalling you printer software package?

Do the halos appear to be intentional or do they appear to be a quality print problem? If it looks like a quality ink issue, have you removed the color toners and slowly tilted them side to side to mix the toner? If you do that and get good print results, its time to get new or refurbished color toners (or refill them). 

If the halos appear to be intentional, you probably have a software problem, anything from a degraded driver to settings in the printer manufacturer's software, to Windows. If the problem seems to be software related, you may want to try my "keep it simple stupid" and not try to find out precisely where the problem is but simple do some broad but quick actions.

First, I would run your registry repair and registry clean utility(ies). I would do a hard drive defrag & then a registry defrag.

If none of this ends the problem, I'd uninstall and reinstall the entire software package that came with your printer. Before I did that, I think I'd reinstall the program that is printing halos in color mode. 

--J

[Jmvongl · Accepted solution]

Thank you very much for your advice. The problem has been solved. I ran the calibration tool 3 times in a row and it worked to remove all the shadows. I really appreciate you taking the time to respond to my problem. Regards, Joan

[jsinova]

Unforutnately, after many calibrations I do not see any changes. Is there any other way to fix the pink shadow?

[pcwizard]

Hi jsinova, 

This is a commercial line product. For the best answer to your questions you will need to repost your question to the following links. 

http://h30499.www3.hp.com/t5/Business-Support-Forums/ct-p/business-support 

http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413 

[vsmalkin]

Thank you also. I ran the calibration program a few times and now the printing is clear! Yay! I had tried it once before, but not several times..

[Roland22]

I have replaced all toner cart., tried callibrating, am using the same programs I always have but still have the same problem.  Help please!!!!

[Rainbow7000]

I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at: http://h30499.www3.hp.com/t5/Printing-and-Digital-Imaging/ct-p/bsc-412

I hope this helps! 🙂

[vsmalkin]

[Content Removed]This seems to be a defective product if all these people are having the same printing problem repeatedly.

Val Smalkin

[Roland22]

Unfortunately, that did not solve the problem.  I've tired calibrating, taking the toner out and putting them back in, turning off the printer and restarting holding down certain buttons but nothing has worked.