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- Laserjet CP2025 faded print on all colors

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01-25-2013 07:48 AM
I have a CP2025 laserjet printer in which the print is getting progressively worse over the past few weeks. It seems to be faded down the majority of the center of the page. All toners have been replaced and I get the same problem. The printer does have 150K prints, so is there a part that it beyond it's useful life, i.e. fuser, laser, etc. Image included. Any input would be appreciated. Thanks
05-08-2013 01:01 PM
Thanks for your post,
I would recommend first to calibrate the color
Calibration is a product function that optimizes print quality. If you experience any print-quality problems,
calibrate the product.
1.Open HP ToolboxFX.
2.Click the Device Settings folder, and then click the Print Quality page.
3.In the area for Color Calibration, select the Calibrate Now check box.
4.Click Apply to calibrate the product immediately.
If this step does not solve the problem, and the toner cartridges are not causing this problem, Could be a few things: mostly fuser and ITB, even the laser scanner, so I would recommend to call HP support,
I hope this helps,
05-08-2013 06:39 PM
I work in Laser Jet Printing ((;-)>
The opinions expressed here are my own and not those of HP. Kudos are always appreciated if I have helped you.
02-25-2014 02:19 PM
Hello,
The ITB can be replaced:
Part number of Intermediate transfer belt (ITB) is RM1-4852-000CN,
I can see you have run a lot of pages on this unit, probably also replace Fuser
RM1-6740-000CN and transfer roller included in RM1-4838-000CN
The laser glass can be cleaned as well,
All of this is intended to be performed by an HP authorized engineer because involves screws and printer parts removal that may be not safe for regular users.
02-25-2014 03:14 PM
I do not think this will be on the service manual,
but if you have iy maybe in the theory of operation you will find that when the laser writes on the drum of the toner cartridge, the laser goes trough a glass, usually this glass is part of the laser/scanner module.
Again, My recommendation is to take your printer to an authoirized service center.
