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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-06-2017 02:38 AM

HP Recommended
Product: Laserjet P2015n

Hi,

 

I have a P2015n which is showing an error with all the lights on except the paper light. They are all solid.

 

I've tried doing a hard reset and the top 3 lights appear solid btu they dont change, I've tried releaseing the go button after 30 seconds, a minutes and longer but it just hangs.

 

The rollers are free and it spewed out some paper after I checked the toner.

 

Do I need a new part or is it beyond repair?

 

Its a networked printer and the NIC light doesnt come on either.

 

Thanks for the help.

1 REPLY 1

‎03-22-2017 01:38 PM

HP Recommended

Hello,

 

Actually you need the formatter.

 

Let me give you the part number:

Q7805-69003 Formatter PC board assembly - For the LaserJets P2015 with networking - Includes firmware

Though I work for HP, My posts express My opinion, and not those of HP.
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