• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi all,

 

New to the forum but plan on using it quite frequently as I'm responsible for a large group of HP printers.  The problem I'm having is with an HP Laserjet p2055dn pritner.  I am experiencing ghosting along the right and left of some printouts I've done some searching and I *think* the fuser is at fault, but wanted to ask before ordering this part.

 

I have ran multiple cleaning pages through this printer since the problem started, and while it seems to help a little bit, the problem never entirely goes away.  This started a few months ago and originally the prinouts were just dirty, but now they are starting to ghost.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Hello,

The ghosting issue is caused by fuser assembly most of the time. The main user roller has a Teflon coating that keep the toner from sticking, when the coating wears off you start getting the ghost printing like you are having. You can get replacement fusers online from many sources, just do a Google search for P2055DN Fuser.
OR you can search in HP shopping site for the same and order it-
http://www.shopping.hp.com/en_US/home-office/-/static/page-customer-services

Hope this helps!

View solution in original post

3 REPLIES 3
HP Recommended
Hello,

The ghosting issue is caused by fuser assembly most of the time. The main user roller has a Teflon coating that keep the toner from sticking, when the coating wears off you start getting the ghost printing like you are having. You can get replacement fusers online from many sources, just do a Google search for P2055DN Fuser.
OR you can search in HP shopping site for the same and order it-
http://www.shopping.hp.com/en_US/home-office/-/static/page-customer-services

Hope this helps!
HP Recommended

You can prove the problem by using a metric ruller and measuringfrom the start of the defect to the start of the next occurence of it. The distance for the fuser is 57mm.

 

Other measurements are pretty much toner related......

HP Recommended

Thanks, Annie.  This printer has about 107,000 prints on it and I don't believe the fuser was ever replaced...so now would be a good time!

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.