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- Laserjet won't print multiple copies on Windows 7

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01-18-2014
11:28 AM
- last edited on
01-18-2014
11:53 AM
by
KittyK
Hi, HP M1212nf MFP will not print multiple copies with Windows 7 - 64 bit - I do not know what mopier mode is nor what I am looking for under the properities to change it. Thanks for your help.
Ruby {Personal Information Removed}
01-20-2014 08:08 AM
Hi 24Debert
I understand you aren't able to print multiple copies.
Thank you for your reply.
I will be happy to help you with this.
The mopier mode is for another unit.
To fix your issue I would turn off all start up programs to make sure there isn't something blocking the printer from printing multiple pages.
Click on start, in search box type in run, enter, then type in msconfig, click OK.
Click the Services tab.
Click to select the Hide All Microsoft Services check box.
Click Disable All, and then click OK.
Then click on the start up tab at the top.
Click on disable all.
Reboot the computer.
Turn off any antivirus software.
Try printing a multiple page document now to see if it will print successfully.
Then go back into msconfig and enable the All Microsoft Services and enable all on the start up tab. Turn the Antivirus software back on again.
Hope this helps.
Thank you for posting on the HP Forums. Have a great day!
I work on behalf of HP
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01-29-2014 05:28 PM
Same problem. Lenovo W500, Win 7 64, HP 2025dn. Has always worked great. Now for some reason can't print multiple copies of a page. Looked at the Mopier function, it is already disabled. Tried enabling and then disabling it. Still doesn't work. The printer is networked. Installed as HP CP 2025dn UPD PCL 6. Used to work fine.
Only thing I did recently is installed drivers on another laptop lenovo T410 Win 7 64, as a HP Universal Printing PCL 5, ( which does not have a Mopier Mode to enable/diable) and it prints multiple copies just fine via the network.
So what's the problem with the W500 being unable to print multiple copies?
05-05-2014 10:13 AM
Thank you so much. This problem has plagued me for years...
The HP status page kept telling me it was, "unable to store the job...(because)...the printer was not configured to collate".
How stupid of me to not realize that...
"not configured to collate"
...means...
"mopier and job storage need to be disabled" ???
That should be obvious to anybody...right?....
