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HP Recommended
HP 200 Laserjet Pro
Microsoft Windows 7 (64-bit)

Every time I try to print I get the error, "Load tray 1 Plain letter or Press ok to use available media."  I've tried resetting the settings, and have also changed the settings before I print.  Nothing is working.  Any help would be greatly appreciated! 

2 REPLIES 2
HP Recommended

What happens if you press ok.  Does it print from the paper tray.  Most times when this happens there is a mismatch between what the printer thinks it has in the paper tray and what the job is asking for.  Most times if you set tray 2 for the correct size and then choose type as any it will solve the issue.  The tray may be set for bond or something else. 

HP Recommended

I have encountered this error. You must remove the paper in tray 1. The screen will then display the message. There are 2 options. "ok" or "modify". You choose "Modify" then you select paper type "any size". click ok is delicious

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