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- Printers Archive
- Load tray 1 Plain letter or Press ok to use available media

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05-12-2016 06:32 PM
Every time I try to print I get the error, "Load tray 1 Plain letter or Press ok to use available media." I've tried resetting the settings, and have also changed the settings before I print. Nothing is working. Any help would be greatly appreciated!
05-12-2016 08:30 PM
What happens if you press ok. Does it print from the paper tray. Most times when this happens there is a mismatch between what the printer thinks it has in the paper tray and what the job is asking for. Most times if you set tray 2 for the correct size and then choose type as any it will solve the issue. The tray may be set for bond or something else.
09-11-2017 07:50 PM
I have encountered this error. You must remove the paper in tray 1. The screen will then display the message. There are 2 options. "ok" or "modify". You choose "Modify" then you select paper type "any size". click ok is delicious
