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- Looking for printer password to connect to my iphone

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07-04-2016 07:00 PM
I just purchased a HP desk jet 3630 AIO printer. I was able to successfuly connect to my computer but I have not been able to connect to my iphone. When I go on to my setting and then try to connect to my printer, it asks for a password. I have net set up a password any where, and cannot seem to get connected. Where do I find that password? Or how do I recover one?
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Accepted Solutions
07-05-2016 08:01 AM
That's better. In order to see your printers password you need to print out the Network Configuration page.
To print the wireless network test report and network configuration page
Press the Wireless button ( ) and the Information button ( ) at the same time.
● The wireless network test report shows the diagnostics results for the status of the wireless network,
wireless signal strength, detected networks, and more.
● The network configuration page shows the network status, hostname, network name, and more.
From page 74 of the User guide.
http://support.hp.com/us-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/manuals
07-05-2016 05:52 AM
07-05-2016 07:49 AM
07-05-2016 08:01 AM
That's better. In order to see your printers password you need to print out the Network Configuration page.
To print the wireless network test report and network configuration page
Press the Wireless button ( ) and the Information button ( ) at the same time.
● The wireless network test report shows the diagnostics results for the status of the wireless network,
wireless signal strength, detected networks, and more.
● The network configuration page shows the network status, hostname, network name, and more.
From page 74 of the User guide.
http://support.hp.com/us-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/manuals
11-17-2018 09:49 AM
So I had a similar problem...I tried connecting my mother in laws computer to her new printer wirelessly and had no problems...but when I tried to connect the iPhones to the printer it asked me for a password... I didn’t create a WiFi password for the printer???? Help!
This is occurring through the settings option on the iPhone when you search WiFi devices, as per the hp app instructions for app installation...
11-18-2018 12:07 PM - edited 11-18-2018 12:08 PM
A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.
I believe it's prompting for the printers Wi-Fi direct password, the Wi-Fi direct password should be available on the Wi-Fi Direct information report. Let's try these steps:
1.) On your printer control panel, check if the Wi-Fi Direct light and icon are on. If the
Wi-Fi Direct light on the printer control panel keeps blinking, press the
Wi-Fi Direct button once. The light will stop blinking and stay on.
2.) Press the Information button to print a report that includes the Wi-Fi Direct name and password. If in case the WiFi Direct settings is set to Automatic, then it require a simple password of 12345678
Refer steps below "Setting up Wi-Fi Direct (Apple iPhone and iPad)" from this document.
You may also use HP Smart App and and HP Auto wireless connect feature to connect the printer to your home wireless network. Here is how to do it:
1.) On the printer control panel, press and hold the Wireless button and the Cancel button
at the same time for 5 seconds. (This step will restore default wireless settings on the printer and enable Auto Wireless connect. Immediately continue to the next step to install the software. You have approximately 120 minutes to complete the software setup using the HP auto wireless connect feature.)
2.) Download and install HP Smart App on your iPhone from here.
3.) Open HP Smart App and follow the onscreen instructions to connect the printer to a wireless network.
Refer to this video for detailed instructions.
Let me know how it goes!
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