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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP OfficeJet 3830 All-in-One Printer

I changed ink cartridges when i need urgent but that was not hp.and i lost past hp ink cartridges could u able to send me black ink cartridges I don’t have any black ink now

4 REPLIES 4
HP Recommended

Hi @Sanjida313,

 

Welcome to the HP Support Community.

 

I understand that you are looking for black ink cartridges. I'd like to help!

 

In this scenario, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.

 

Since the instant ink account details are confidential, please send me the required information via private message.

 

I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.

 

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

 

I hope this helps resolve this issue completely,

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Sanjida313,

 

We did not hear from you. Are you still looking for assistance? Let us know.

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Tokyo-546

 

Welcome to the HP Support Community. 

 

I understand that you are looking for assistance. I'd like to help!

What seems to be the issue, could you elaborate more?

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

HP Recommended

Hi @Sanjida313,


As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

 

Have a great day! 

Nal_NR-Moderator
I am an HP Employee

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