One of our field worker has an HP M1212nf MFP (company provided) she is using at home. user said fax has been working flawlessly since the day it was setup until yesterday when it stopped receiving fax. Sending fax is working.
When someone tries to send her a fax they just hear the phone ringing but fax doesn't pick it up.
It is set up to answer automaticaly after 2 rings (tried all, min and max - do not help). She have a phone line connected directly to the fax machine.
Tried the following with no luck. Did a reset and firmware update but didn't helped. Please help!