• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-09-2017 11:11 AM

HP Recommended
Product: M130FW
Operating System: Microsoft Windows 10 (64-bit)

I have added my device without the HP software.  I added the device using the IP address and I am able to print and scan.


However, when I load documents into the ADF and select scan to computer from the device the documents in the ADF are not feeding into the device.

 

I have setup a scan profile for the feeder and it is the default.  Please advise.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-11-2017 08:53 AM

HP Recommended

Greetings @Jivanium, 

 

Welcome to HP Forums and Thanks for the post. '

 

I understand that you have setup the printer on your computer running on Windows 10 without the full feature software for your printer installed on your computer. 

Not to worry, I will be glad to help. 

Are you facing any print quality issue?

 

For scan from ADF option to be available for you on the computer, you would need to have the full feature software on your computer. Please click here. 

Alternately, download and install HP Scan and Capture app from Windows store and try to scan using ADF. Click here. 

 

Let me know how it goes. 

Chimney_83
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-11-2017 08:53 AM

HP Recommended

Greetings @Jivanium, 

 

Welcome to HP Forums and Thanks for the post. '

 

I understand that you have setup the printer on your computer running on Windows 10 without the full feature software for your printer installed on your computer. 

Not to worry, I will be glad to help. 

Are you facing any print quality issue?

 

For scan from ADF option to be available for you on the computer, you would need to have the full feature software on your computer. Please click here. 

Alternately, download and install HP Scan and Capture app from Windows store and try to scan using ADF. Click here. 

 

Let me know how it goes. 

Chimney_83
I am an HP Employee

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.