M252dw - How do I print on a 4x6 index card?

[JonJacobs]

How do I print on a 4x6 index card. I put a card in the main document feeder, but it only printed the first line, faintly, and complained of unexpected size.

When I feed an index card through the single-sheet feeder, it just jams.

There must be a menu setting I can't find, or something.

Thanks,

[Gemini02 · Accepted solution]

Hi @JonJacobs,

Welcome to the HP Support Forums! I see that you are experiencing issues printing on 4 x 6 index cards. I would like to help you out today. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say thanks for my effort to help, click the " Thumbs Up " to give me a Kudos.

Make sure the print driver is selected correctly for the media size, paper type and tray. You can find more information on page 40, of the printer's manual, Laserjet M252dw. You will also find documentation on loading the trays.

When printing from the main tray, remove any paper and just load the 4 x 6 paper.

What operating system are you using?

Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?

How to Find the Windows Edition and Version on Your Computer.

What application are you using?

Please let me know the results and if there is anything else I can help you with. Thank you.

[JonJacobs]

Thanks. I hadn't realized it had to be in the settings in Word rather than on the printer. Worked fine after that.