M402dw asks for password...can't find one

Cummingsianw · ‎02-09-2017

Just purchased m402dw. Trying to direct connect from laptop or android device (has HP print service installed).
It appears with said but says pairs secured. The website says 3 ways to find password (info button...some way to print summary etc). There are none of these buttons. I managed to print wireless summary but no password there.
Any help? I updated driver and firmware.
Thanks

banhien · ‎02-09-2017

Hi,

Password should be display on the printer screen, please enter that number to your device when using Direct printing. You only need to enter once for each device.

Regards.

BH
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Cummingsianw · ‎02-09-2017

Not displayed on screen or not in a place I could find ot

banhien · ‎02-09-2017

Hi,

Please try the following setup:

http://support.hp.com/au-en/document/c04577030

Regards.

BH
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Cummingsianw · ‎02-09-2017

Oops...repowered up after firmware update...now has direct print tab that has password...all set. Thanks

PS prior to firmware update no such tab

banhien · ‎02-09-2017

Hi,

You are welcome.

Regards.

BH
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