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- M402dw asks for password...can't find one

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02-09-2017 06:11 PM
Product: M402dw
Operating System: Microsoft Windows 10 (64-bit)
Just purchased m402dw. Trying to direct connect from laptop or android device (has HP print service installed).
It appears with said but says pairs secured. The website says 3 ways to find password (info button...some way to print summary etc). There are none of these buttons. I managed to print wireless summary but no password there.
Any help? I updated driver and firmware.
Thanks
It appears with said but says pairs secured. The website says 3 ways to find password (info button...some way to print summary etc). There are none of these buttons. I managed to print wireless summary but no password there.
Any help? I updated driver and firmware.
Thanks
5 REPLIES 5
02-09-2017 06:37 PM
Hi,
Password should be display on the printer screen, please enter that number to your device when using Direct printing. You only need to enter once for each device.
Regards.
BH
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02-09-2017 07:00 PM
Hi,
Please try the following setup:
http://support.hp.com/au-en/document/c04577030
Regards.
BH
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02-09-2017 07:34 PM
Hi,
You are welcome.
Regards.
BH
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