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HP Recommended
Laser m477fdw
Microsoft Windows 10 (64-bit)

OK. Here goes - 

 

Picked up the subject printer a few days ago. From the printer itself, it connected to my wifi AP. However, my router or AP was not showing it nor could it be found when trying to install it on computers.

 

While messing around with router settings it somehow popped up and everything worked (print, scan, scan to email, etc...) but for only one day. UGH!!!

 

CANNOT get it back. I can however get it's configuration page when typing 192.168.1.236.

 

My DHCP range goes to 210

 

The AP it is SUPPOSED to connect to is ASUS AC5300. Main router in basement is AC87U. There is another AP on the other side of the house and upstairs (AC3200)

 

I have the main router in the basement with radios off. AP is in my office with the printer (15 feet away)..

 

Is there something I'm missing.

 

Any help would be appreciated.

 

Thanks,

 

J

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