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‎05-29-2014 03:02 AM

HP Recommended

Good afternoon! 

After downloading a printer error occurs 59.00.90. The service manual is no description for this error.

What could be the problem?

1 REPLY 1

‎12-29-2015 08:59 AM

HP Recommended

What is happening is that the paper pickup motor is not initializing when the system is testing the hardware. Remove the motor but keep it connected to the driver board. Turn on the printer with the left cover removed, but top cover installed. If the printer becomes ready, looks what is preventing the pickup motor to turn when it is installed on the mechanism. The most common cause is that the registration bearing has ink inside and the shaft is not turning, thus stoping the motor and causing the 59.00.90 error.

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