M750 PCL XL Error

[Asome]

Hi, I am getting the following error when trying to print 11" x 17" from my computer. Does anyone have an idea how to resolve this issue?:

PCL XL error

Subsystem: Kernel

Error: IllegalAttribute

Operator: SetNeutralAxis

Position: 5

I have tried reinstalling the HP driver. That did not work.

[dansdaduk]

If the error is repeatable (i.e. exactly the same when reprinting the same document, using the same driver, to the same device), then it is likely that it is caused by a driver (or driver settings) fault.

There may be a more up-to-date driver available, or (depending on the printer model and operating system version) you may perhaps be able to switch to a driver using a different Page Description Language (i.e. PCL5 or PostScript instead of PCL6 (the 'marketing' name for the PCL XL PDL)).

If the error(s) is/are random, they are much more likely to be the result of intermittent corruptions of the generated print stream between the workstation and the device (check cables, ports, switches, etc.).

With the PCL XL error information, it is possible to compare a (repeatable) error with an analysis of a print stream (captured using the 'print to file' option), and (sometimes) work out what was wrong with the operator at the given position (which indicates the count of operators up to and including the erroneous one), and hence (perhaps) to lead to a workaround.

Such analysis can be performed using the PRN File Analyse tool in the PCL Paraphernalia application, available via http://www.pclparaphernalia.eu