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- HP Community
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- Printers Archive
- Re: MY SCANJET G3110 AND OS 10.12.3

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02-11-2017 10:27 AM
I upgraded my MacBook Pro to OS 10.12.3 and now my scanjet soes not work. It will scan and shows the results on the screen but I canno save, print or email the results.
If I try to print it on my Officejet pro 8000 it prints all black.
Please HELP!
02-11-2017 12:27 PM
Hi,
If you may use HP Scan, the HP Scan app is incomaptible with Sierra.
Follow HP Easy Start below to get the latest drivers for your scanner:
http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip
If HP Easy Sart fails to detect your scanner or get its software download the following drivers:
http://ftp.hp.com/pub/softlib/software13/COL53041/dp-154741-2/HP_ScanJet_v2.4.3.dmg
Next install HP Easy Scan and scan through it:
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution 🙂
02-12-2017 12:26 PM
When I used EasyStart it found two devices: my parinter and the G3110 scanner. When I clicked on the scaner icon the screencame up with a message that the software for the G3110 could not be found.
If I lookup the scanner driver on the HP website the highest OS release they give is OS 10.11
Will there ever be a release for OS 10.12.3?
02-15-2017 04:27 PM
Thanks for the suggestion but I have tried Easy Scan but no results for OS 10.12.3.
It is not a problem with reconition. The computer reconizes the scanner and wil scan the doc. and show it in the computer screen but I cannot print, send or save the scanned doc. It appears that scanned doc is not in a format that can be used.
