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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
scanjet G3110

I upgraded my MacBook Pro to OS 10.12.3 and now my scanjet soes not work. It will scan and shows the results on the screen but I canno save, print or email the results.

If I try to print it on my Officejet pro 8000 it prints all black.

Please HELP!

3 REPLIES 3
HP Recommended

Hi,

If you may use HP Scan, the HP Scan app is incomaptible with Sierra.

 

Follow HP Easy Start below to get the latest drivers for your scanner:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Applications/HP_Easy_Start.app.zip

 

If HP Easy Sart fails to detect your scanner or get its software download the following drivers:

http://ftp.hp.com/pub/softlib/software13/COL53041/dp-154741-2/HP_ScanJet_v2.4.3.dmg

 

Next install HP Easy Scan and scan through it:

http://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-easy-scan-1_...

 

Shlomi



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HP Recommended

When I used EasyStart it found two devices: my parinter and the G3110 scanner. When I clicked on the scaner icon the screencame up with a message that the software for the G3110 could not be found.

If I lookup the scanner driver on the HP website the highest OS release they give is OS 10.11

Will there ever be a release for OS 10.12.3?

HP Recommended

Thanks for the suggestion but I have tried Easy Scan but no results for OS 10.12.3.

It is not a problem with reconition. The computer reconizes the scanner and wil scan the doc. and show it in the computer screen but I cannot print, send or save the scanned doc. It appears that scanned doc is not in a format that can be used.

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