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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-20-2017 07:25 AM

HP Recommended

Seriously, check out this video.

https://www.youtube.com/watch?v=b2fpLbRpKaM

It's not for your exact printer, but shows the solution.  You will find the info about 30 seconds in.

This solved the problem for me and others with the HP4520.

HP Envy 5530 All in One Series System Menu with Partial/Semi-full reset
HP Envy 5530 All in One Series System Menu with Partial/Semi-full reset
youtube.com/watch?v=b2fpLbRpKaM
To see how to enter the menu, see 0:30. Resets menu starts at 1:48. I haven't had a need to use this as the printer is brand new, but I hate the idea of planned obsolesce, (call it what you will), and that consumers don't have ready access to service manuals. I'd really love to have a service ...

‎02-26-2017 05:12 AM - edited ‎02-26-2017 06:19 AM

HP Recommended

If you printed a photo from your computer on photographic paper the printer will continue to understand that you're still printing on  photographic paper so it will take ages.

Open the paper drawer and close it. It will ask if you've put in A4 etc paper and you tap 'NO'. A window will then appear with all the different types of paper, and you'll see that it's still programmed to print on photo paper.  Tap in ordinary paper. The printer will then make photocopies at the normal speed......wheeee!

My computer readout is in French but the info here should get you there

‎09-12-2017 01:21 PM

HP Recommended

Thank you so much for your advice. My mom's printer was scanning but taking too long to copy the scan. I did what you suggested and it works great now. All it took was to put in the correct paper. Again thank you for your help.

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