• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Photosmart 6520
Microsoft Windows 10 (64-bit)

I want to print a 20 page word document with double sided (so 10 pieces of letter size paper are used). The margin is set 1.27 cm  for both top and bottom. The printing result is  the top margin for pages 1, 3, 5..., 19 is 3 cm and that for pages 2, 4, 6, ...20 is 1.27 cm. How to make the top margin for all pages is the same?

7 REPLIES 7
HP Recommended

Hi,

 

Word thinks your print is for binding therefore it gives room for you. You can give gutters 0 (zero) to both sides (depending on the Version of Word)  - from Page setup or page layout in Word - and try again

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Assuming that the document is using Letter size Portrait orientation, gutter margins would only affect the top margin if the duplex binding was set to top (short-edge) binding.

HP Recommended
Thank you for your replying. I did set gutter margin zero before finding the problem. I use Word 2010, portrait orientation, print on both sides with flip page on long edge. Hope to get more help. Thanks in advance.
HP Recommended

@Surface-Pro_3

 

Printer:

HP Photosmart 6520 e-All-in-One Printer

 

Perhaps something here will help you find the right setting for your Word document:

 

  • Try setting the margins to "Narrow" or set a custom margin.
  • Understand that paper selection can affect margins -- the printer's Specifications will override any other settings, including anything that Word thinks you can do.

and / or

 

  • Test the document by placing a border around the edges of the page(s) > Adjust the settings > print a couple of pages to test the result (even margins, content placement).

 

     NOTE:  Border can be removed by selecting None in the border setup.

 

Word document > Design > Page Borders > Options >

Margins (having to do with border margin settings)

 

Example (created using Word 2016):

Manage Print Output with Print Preview

 

Section(s):

  • Preparation
  • Word > Borders

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

Dragon-Fur

HP Recommended

I saved the word file as a pdf file then printed it, the result was good. So the problem is from word, not the printer. But I still don't know how to change setting in word to make printing correctly.

 

HP Recommended

@Surface-Pro_3

 

I am glad you found a work-around.

 

It might be the way in which the printer software is translating - or failing to translate- the contents of the Word document. 

 

You might take this document to a friend and ask the friend to print the original Word doc on his / her printer -- if possible, using the same version of Office Word. 

 

Operating System File Systems differ (different support programs and libraries), printers differ, and the printer programs that support both the document process and the printer hardware differ...  Nontheless, the results might give you an idea whether the Office software using is actually the culprit.

 

It might even be something in THAT document.  Throw the contents into WordPad -- assuming WordPad will print duplex, you might get a different result.

 

Have a friend open the document in a different version of Word - print and check.

 

"Things that are Word":

Microsoft Word Tips, Tricks, and Ideas

 

Example:

Understanding Mirror Margins

 

and

Changing Page Margins

Adjusting Margins in Print Preview

Getting Identical Margins

 

 

Good Luck...

 

 

When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.

 

Fixed / Answered? Click that post Accept as Solution to help others find Answers.

 

Dragon-Fur

HP Recommended

Hi again,

 

2 weeks ago I "found" the method by converting word document to pdf and printing it. Now the metod fails. The problem is still there. No matter usung word or pdf, the margin on the page 1 (and 3, 5...)  is always incorrect and the reverse pages (page 2, 4...) are ok.

So it seems the problem is from the printer. I uninstalled the printer driver and re-intalled it. No use.

Please help.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.