Memory Card error on HP Photosmart D110a

[Gemini02]

Hi d7laungani

Here is a url for troubleshooting the memory card reader.

http://support.hp.com/us-en/document/c00059994

If it still fails then I would recommend to call HP Tech Support for further assistance to see what other options are available for you.
 

[crackerjr]

Good day all,
I have an Hp photosmart d110a printer and I am faced with the annoying "memory card error" message with a yellow triangle. I have used a memory card only one time and this has been a few months ago so I am doubtful that is the problem. I have read on other threads that using a other memory card and restarting etc may solve it but so far none of the solutions given have been helpful(note that if I start my printer with a card inserted, it works b-e-a-utifully but the moment the card is removed, the error screen pops up). Now I don't have a problem sending documents from my laptop or desktop to print but it is annoying that I cant scan, photocopy , edit settings, download quickforms etc. Can someone please help me with this issue 😞

I saw that I may need to reset my printer(not restore factory settings...Ps. restoring factory settings did absolutely nothing) and i have read all the relevant information etc with regards to resetting . If necessary can someone also send me these steps?

Thanks so much 🙂

[Gemini02]

Hi crackerjr

I understand you are also getting the memory card error and are unable to scan, photocopy.

I will send you a private message with this information.
In the forum beside your handle name just click on the envelope to view it.

If you need more assistance just let me know.


 

[d7laungani]

Can you send me the details too because it still doesnt work.I get the same result as the guy above me.I can print from the computer but not copy anything from the printer itself .Thanks.

[Gemini02]

Hi d7laungani

Yes certainly.

I will send you a private message with this information.
In the forum beside your handle name just click on the envelope to view it.

[crackerjr]

Hey guys I really appreciate the fast answer, however, Gemini02 the steps outlined in my inbox did not solve the issue. I followed it to the letter (twice, mind you) and the error continuously pops back up right after the initial set-up 😞

Do I need to send my unit in to an HP store? Because that would really hinder me as I print a lot of important docs 😕

[Gemini02]

Hi crackerjr

You could run the firmware updates on the printer.

http://support.hp.com/us-en/document/c02836005

Here is a url for troubleshooting memory card issues.
http://support.hp.com/us-en/document/c00059994

If it is the card reader on the printer then I would recommend to call HP Tech Support for further
assistance.

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Please provide the following information so I can assist you better for getting the scan, photocopy working properly.

What operating system are you using? (winxp, win7, win8, win8.1)

How is the printer connected? (usb/ethernet/wireless)

[akimsi]

Hi, I saw you post on reseting the memory of the HP Photosmart S110a.  I would be forever grateful if you could provide me with the instuctions to conduct the same.  I understand the risks associated with attempting a reset and I am fine with that.

Rgds

Dave JP

[Gemini02]

Hi akimsi

I will send you a private message with this information.
In the forum beside your handle name just click on the envelope to view it.

[akimsi]

Try reinstalling the computer software