Missing parts when printing pages

[Jessicamcinerne]

Hi, I'm printing pages through wireless on my phone for example some holiday insurance I've just bought. It's printing the headers as is Name, D.O.B but missing the actual details. Could anyone explain? This is the second time using my printer. Thank you.

[A4Apollo]

Hey there! @Jessicamcinerne, Thanks for stopping by HP forums!

I understand when you print from your printer few details are missing.

Don't worry I'd love to help you out.

Did you make any changes to your printer?

Does the issue persist when you make a copy from your printer?

Have you tried printing from a different application? Does the issue persist?

Please provide the operating system you are running on your PC to assist you better.

Try the steps recommended below.

Check the print settings for your print job in Windows 8, Windows 7, or Windows Vista.
In the program, you are trying to print from, click File, and then click Print.
The Print window opens.
Open the Properties dialog box.
Depending on the software program, the button might be Properties, Options, Printer Setup, Printer, or Preferences.
Depending on your print job, you might consider modifying the following settings:
Paper Type: If you are printing on photo paper, select the type of photo paper you are attempting to print on.
Print Quality: If you are dissatisfied with the quality of your printouts, increase the print quality. To print more quickly, decrease the print quality. These options typically include Best, Normal, and Draft modes.
Paper Size: If you are printing on a different size of paper than you normally print on, select the correct paper size.
Black and White: If you want to print in black and white only, select the grayscale option.
After selecting the print settings, click OK to apply the settings, and then click Print.

Refer this article to further troubleshoot print quality issues.

Let me know how it goes!

Have a great day ahead! 🙂