My HP 7520 will only print black ???/I tried everything. Help!!!

[fishy]

My HP 7520 will not print in color even when I select color. I have cleaned the heads and alligned stuff. Ink levels are fine. 

Print Quality Diagnostic prints fine in color, print status report is in color also. But when I try to print from my desktop, I get black  only.

Please advise as I am lost right now for options.

Should I uninstall and start over?

Thanks

Roger T

[sandytechy20]

@fishy

Welcome to the HP Forums. I would be happy to help you with your HP Photosmart 7520 printer. I understand that it is not printing in color, and you have already done some preliminary troubleshooting. 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

• Check estimated ink levels.
• Make sure the ink cartridges are properly vented and seated correctly.
• Clean the printhead manually.

Click here to refer the document and perform troubleshooting steps to fix this issue.

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

Cheers.

[fishy]

How do you clean the printheads manually? Link?

[sandytechy20]

@fishy

Thanks for the super quick reply.

Superb job on trying the different steps to isolate the issue.

Click here and follow the step 8 in the document for cleaning printhead manually.

I hope it helps and if you feel I have answered your question and concerns,

Please mark this post as a solution accepted and Kudos would also be appreciated.

Cheers.