My HP Envy 4500 printer is "printing" only blank pages

[TheTaminator]

I have been trying to fix this problem for 4 hours.  All of a sudden, my HP Envy 4500 printer/scanner decided it will only "print" blank pages. They aren't streaked or missing colors - they are COMPLETELY BLANK.  What is odd, is that the actual printer makes the appropriate "sounds" as if it is printing something, but the resulting page is blank. 

Things I have tried:

1. Rebooting computer completely

2. Electrical power cycling of the printer

3.  Re-seating of the cartridges in the printer

4. Cleaning and aligning the print heads

5. Checking ink levels (perfectly full)

6. Making this printer my default printer

7. Completely uninstalling and reinstalling both the printer itself, and all its drivers and software.

NONE of this has worked. It is making me insane!! Someone help!

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[Kumar0307]

Hi @TheTaminator

Welcome to the HP Support Community. I'd be happy to assist you.

I understand the printer is printing blank pages, let us try these steps:

Try making a standalone copy in black and color to check if that works. By this, we can conclude if this is a hardware or a driver issue.

Check the estimated ink levels, replace any low or empty ink cartridges.

Clean the ink cartridges

1. On the printer control panel, press the Down Arrow  to select Tools, and then press OK.

2. Press the Down Arrow  to select Clean Printhead, and then press OK. The printer cleans the printhead, and then prints a printhead test page.

Print a Print Quality Diagnostic report

1. On the printer control panel, press the Down Arrow  to scroll to Tools, and then press OK.

2. Press the Down Arrow  to scroll to Print Quality Report, and then press OK. The printer prints the test page.

https://support.hp.com/us-en/document/ish_9238619-9238664-16 

Hope this helps! Keep me posted. 

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