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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-16-2016 05:56 PM

HP Recommended
Product: HP Photosmart 7525
Operating System: Microsoft Windows 10 (64-bit)

It gives me the following error:

 

Out of Paper.  Load paper into the main tray and touch ok.

 

It is full of paper.  I noticed that the arm the goes down to move the paper into the printer is not turning.  When I take out all the paper I can see the arm come down and sometimes it moves and sometimes it does not move.  So it looks like the arm is not working....I can sometimes force-feed the paper and it works....but only once every 20 tries.....very frustrating.

1 REPLY 1

‎12-17-2016 01:59 PM

HP Recommended

@Gustavo4, welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you out.

I understand that you are getting an out of paper error while printing from your HP Photosmart 7525 e-All-in-One Printer.

 

Don't worry as I have a few steps that should help fix this issue.

 

And here's the step by step guide for you in the link: Out of Paper Error 

 

Let me know how that works.
 

I hope you have a good day ahead.

Rainbow23 - HP Support.
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