My HP deskjet f380 printer displays "E" and the ink light is blinking.

[georgew84]

I've unplugged everything and removed/replaced the ink cartridges with no success.  I'm running windows 7 and the printer is installed, i just cannot print and haven't been able to in a long time

[georgew84]

*I had this printer installed on my old computer and I *THINK* I was getting the same error on that computer as well but i'm not 100% sure as that's been a year ago.

[-JohnB-]

georgew84,

This article should get you back up and running. Give the steps a shot and let me know the results:
http://goo.gl/x8jrT

Best of Luck!

[mwalungwa]

Printer displays "E"as soon as I switch it on and I am not able to print.

[happytohelp01]

Hi mwalungwa,

I'm sorry to hear that you are having issues with your DeskJet F380 printer.

To better assist you can you please provide some further information?

1)            Have you tried the Blinking Lights document -JohnB- posted above?  I will repost it here for you.

2)            Have you run the print and scan doctor tool from HP?

3)            Is your printer plugged directly into a wall outlet? 

6)            What operating system are you using?

Blinking Lights

http://support.hp.com/us-en/document/c00859575

Try the HP Print and Scan Doctor for Windows

http://support.hp.com/us-en/document/c03286146

Happytohelp01

[tmehta]

My HP deskjet f380 printer displays "E" and the ink light is blinking but ink in cartage is full

[HevnLgh]

Hi tmehta,

I understand that since you have recently changed your cartridges in your DeskJet F380, you are now receiving an error message stating the cartridges are empty. Was your F380 turned on when you installed the cartridges?  I ask because the printer must be powered on when installing cartridges, if you happened to install them while it was off this could be the cause of your error message. I would like you to go ahead and remove the cartridges and then reset your product: Unplug the printer from it's power source (please do not power off first), wait 60 seconds and plug it directly into the wall outlet and make sure the F380 is fully powered up before installing the cartridges.

Make sure you are using genuine HP cartridges- If you are still running into the error you may need to clean the contacts on the cartridges as well as inside the machine. Please follow the steps listed below:

1. Turn on the HP product.
2. Open the print cartridge access door.
3. Remove both cartridges.
4. Wipe the electrical contact points of the print cartridge with a cloth. Print cartridges ship from the factory with a thin coating of protective grease on them to prevent oxidation. This coating may be preventing good electrical contact.
5. Unplug the power cord, wait five seconds, and then plug it back in.
6. Reinstall the print cartridges. Perform a print cartridge alignment if prompted.

I look forward to hearing from you, please let me know the results.

Thanks,

[fr1]

I am having the same problem. The E is showing and the ink light is flashing. I've changed the inks. There are no obstructions. There is nothing in the print queue. The hp doctor says to use the online help. Any suggestions?

[HevnLgh]

Hello fr1,

I understand you are getting the same error message on the front panel of your printer, after you had replaced the cartridges. Did you try my earlier recommendations? Please see post above yours.

Let me know if this was helpful, or if you require more assistance.

Thanks,

[fr1]

Hi

Yes, I tried the above suggestions before I posted, but to no avail! Any more suggestions?

Thanks