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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Laser Jet Pro 200 MFP M276nw

My MFP276nw does not detect an active phone line even though there is one. Tried an ADSL filter also with no luck.. Exasperating.

1 REPLY 1
HP Recommended

@joesolta

Let me take a moment to thank you for posting on the HP Support Forums. 

I understand that you have an HP LaserJet Pro 200 color MFP M276 and it does no detect an active phone line. You have also tried the ADSL filter and the issue persists. I appreciate the steps you have performed and have certainly done a good job.

I would like to know the following information to assist you better:

  • Are you using a phone line with ADSL fax connection?
  • If it is some other type of fax connection (like Analog fax connection or a cable modem-fax connection) then please do let me know.

Meanwhile, I recommend you to perform the steps as described in this link in detail. NOTE: Please refer to steps mentioned under "Faxes cannot be sent or received or the problem cannot be determined."

I sincerely hope this fixes the issue. Let me know the outcome. Cheers! 🙂

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