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- My new DesignJet T830 does not print my files.

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06-01-2016
02:25 AM
- last edited on
06-01-2016
07:59 AM
by
kevin-t
Helow good poeple
I just recieved a new T 830 printer and when I try to print a file in PDF format or any other format like Jpg, there is no comunication between the two.
I understand that I have to download software like - HP Instant Printing Utility but do not want to make any mistakes.
Your help and good advice is needed.
Thanks in advance
Moshe Levy
[Personal Information Removed]
06-01-2016 01:11 PM
You should be able to print PDF through the driver over a network, from USB at the front panel the file has to be a TIFF or JPEG. These models only have a 1GB hard drive, make sure you are not trying to send a job too large to be processed.
You can download the driver directly from HP.com or use the CD that was included with the printer. The Designjet Utility is a desktop app that allows you to see the status of the printer, paper and ink levels. Along with any alerts or notifications, the DJ Utility will not play a role in being able to print. It is more for comfort of the operator to know status of the printer without having to physically go and check the front panel.
Without the driver, you cannot print on the T830.
