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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-06-2017 06:14 PM

HP Recommended
Product: Officejet 2620

At some point I have clearly clicked onan instruction which I did not want and I can't get out of it

1 REPLY 1

‎02-07-2017 10:09 AM

HP Recommended

@p99

 

Thanks for reaching out to us on HP Support Forums. 🙂 I came across your post and would like to help.

 

I understand that you have an HP Officejet 2620 All-in-One Printer and it does not print. 

 

I would like to know the following information to assist you better:

  • Do you receive any error messages?
  • Any software updates or changes made to the printer?
  • Is the printer able to copy?
  • What is the operating system you use?

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

Please feel free to reply. I'm always here to assist. Cheers! 🙂

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