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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-29-2013 09:01 PM

HP Recommended
@74goldie wrote:
I have windows 8. My printer somehow is now offline. How do I get it back on line?

Please read this post then provide some details.  What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?

 

If you are using Windows 7 or Windows 8 the diagnostics at http://www.hp.com/go/tools may help resolve the issue.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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‎07-30-2013 07:28 AM

HP Recommended

tried to right on icon butnot "set printer to online" 

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‎07-30-2013 07:29 AM

HP Recommended
doesn't work; HP 5520; clicked icon but see no option for printer online
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‎07-30-2013 10:10 AM - last edited on ‎02-23-2017 09:13 PM by HP Administrator

HP Recommended
@pamjurk wrote:

tried to right on icon butnot "set printer to online" 

Please read this post then provide some details.  What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?

 

If you are using Windows 7 or Windows 8 the diagnostics at http://www.hp.com/go/tools may help resolve the issue.

 

If your printer is the Photosmart 5520 e-all-in-one the document here may help.

 

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎07-30-2013 02:00 PM

HP Recommended

In W8 computer access wireless; was printing on wirelss printer connected to PC;No won't print and says "printer offline" but it isn't.  Can't get it on line using general techniques.  Something in W8??

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‎07-30-2013 02:03 PM

HP Recommended
Did this. Prints on PC but not remote laptop, so printer is not offline on PC. Doesn't show it is off line on remote laptop, but continue to get msg "printer offline" when I try to print.
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‎08-14-2013 01:44 PM

HP Recommended

help

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‎08-14-2013 02:33 PM

HP Recommended
@grannyv3 wrote:

help

Please read this post then provide some details.  What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?

 

If you are using Windows 7 or Windows 8 the diagnostics at  http://www.hp.com/go/tools may help resolve the issue.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎08-23-2013 09:06 AM

HP Recommended

Tell / show me how to get printer back on line PLEASE

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‎08-23-2013 11:30 AM

HP Recommended
My printer keeps on saying off line. Cannot correct this
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