My printer kicks all my other wireless devices offline when I connect it to my new router.

[Herculean]

Hi fishglenn1,

Sorry to hear about your experience.

May you please give us some more info. regarding your network environment?

What is the brand and model of your router?

Who is your Internet Service Provider?

This will help us characterize the issue more and hopefully get it resolved.

Thanks

[fishglenn1]

Router  Trendnet   TEW 452BRP

Internet Provider    WOW

[Herculean]

Thanks for the info!

I have a couple things we can try.

1. Once your printer is connected to your router, from a computer or device, enter the printer's IP address into a web browser such as IE, Firefox, Chrome, etc.

2. Once you are in the printers embedded web server, navigate to the Networks tab.

3. Navigate to the 802.11 Wireless section.

4. Click on the Advanced section.

5. At the bottom of this page there is a setting "In an infrastructure network, use 802.11 b/g behavior", checkmark this box.

6. Click Apply button to save the settings.

Let me know if you still experience the weird behavior after the changes.

Thanks

[GeoRow]

didnt work

[WyreNut]

By any chance, are any of you turning on "Wireless Direct" in your printers?

This turns the printer itself into a "wifi hotspot" that many devices would become attracted to!

Check your network settings on the printer, and disable Wireless Direct.  You want it to connect to your router, not directly to your devices...

WyreNut