NEED TO STOP TEST PRINT

[Noaman]

Hi,

Whenever i start printer it start test print, please i need to stop it.

[Riddle_Decipher]

@Noaman

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

As I understand you need to stop printing test pages each time you want to print something,

No worries as I'd love to help, however, I need a few more details to provide an accurate solution:

Does the issue persist when you print as a stand alone using the copier alone as well?

If it does not, here are a few things you could try:

Clearing the spooler Que and check if that helps.

recommend you follow the steps below and check if that solves the issue.

• Click Start.
• Type Command.
• Right-click “Command Prompt” and select “Run as administrator “.
• Type net stop spooler then press “Enter “.
• Type del %systemroot%\System32\spool\printers\* /Q then press “Enter “.
• Type net start spooler then press “Enter “.
• The print queue on your Windows should now be cleared.

However, if the issue persists whilst using the copier as a standalone as well,

Here's a related HP Forums post that seems to have helped many others: Click here

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,