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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Hi Fish4life,

 

You're awesome!!!!

 

Thank you so much!  That totally did the trick and I appreciate your help!  I'm not using a touch screen so thanks for including support for traditional methods.  

 

I can see again!  Thank you! Thank you! and scanning is a joy again!

 

Kathleen

HP Recommended

It does not work for HP SCANJET G3110... it only scans photos and documents to 300ppp... but it does not work with:

- Higher resolutions like 4800 or 9600.

- TMA for negative film.

 

So why do we want this software if it can not take profit of our scanners?

 

HP Recommended

@fish4life wrote:

We've released an updated version of HP Scan and Capture  (build 40.0.234.0) to the WIndows 8.1 App Store.   This is a Windows 8.1 only release, as it includes support for new Scan Runtime API's only available in Windows 8.1.   

 

The #1 complaint for previous HP Scan and Capture versions was "it doesn't work with my device".    This new release works with any HP scanner with proper drivers installed!   Be sure to download and install the latest drivers and software for your device from HP's support site.

 

We've also added other enhancements, such as

-  Page re-ordering

-  Ability to scan in the background for large ADF batches.

-  Enhanced File Picker UI for improved scanning experience from within other Store Apps

-  Variable size item support to improve view of cropped and different sized pages.

-  Full support for Windows 8.1 variable App sizing.

 

Please try this new version, and give us feedback on what you like, dislike, or enhancement requests!


 

HP Recommended

Well, I feel silly, but I am not nearly as computer savvy as most people who use this forum.  I read that an update is available to scan and capture for windows 8.1 only.  I cannot find any information on this in the windows store.  

 

Also, I need explicit instructions on how to change my settings so that these updates are automatically installed.  I just checked my current version of scan and captre and it is 4.0.245.0.  It also said the last update was 5/22/14.  It works great so maybe I should leave it alone; however, I probably do need the updates as they occur.

 

Thanks for any help you can provide this lady who uses her computer a lot but knows very little about the technical end of things.

HP Recommended

I tried to install through Microsoft Store in Windows 8.1, but it just says I have "HP Scan and Capture" already installed... and I can not read which version, neither can update to 1.4 version.

 

Just a loose of time.

 

HP Recommended

Hi-

 

You can get the version of your app by going to Settings/Permissions.   The most current version of the app is 40.0.245.0.   This was deemed as version 1.4 internally but that's not an external facing number, sorry for the confusion.  

 

If you see a previous version listed, check to make sure that you have automatic updates enabled in the Store app.  (Settings/App Updates).

I am an HP employee, however, this content reflects my personal opinion and is in no way associated with HP.
HP Recommended

@fish4life wrote:

We've released an updated version of HP Scan and Capture  (build 40.0.234.0) to the WIndows 8.1 App Store.   This is a Windows 8.1 only release, as it includes support for new Scan Runtime API's only available in Windows 8.1.   

 

The #1 complaint for previous HP Scan and Capture versions was "it doesn't work with my device".    This new release works with any HP scanner with proper drivers installed!   Be sure to download and install the latest drivers and software for your device from HP's support site.

 

We've also added other enhancements, such as

-  Page re-ordering

-  Ability to scan in the background for large ADF batches.

-  Enhanced File Picker UI for improved scanning experience from within other Store Apps

-  Variable size item support to improve view of cropped and different sized pages.

-  Full support for Windows 8.1 variable App sizing.

 

Please try this new version, and give us feedback on what you like, dislike, or enhancement requests!


 

HP Recommended

The version installed in my computer is 40.0.245.0.

 

The HP Scan and Capture shows a 300ppp resolution limit (both photo and documents).

 

The HP Scan and Capture doesn't allow negative film scan.

 

The HP Scan and Capture doesn't allow choosing the area we want to scan.

 

So the HP Scan and Capture has no use.

 

(HP Scanjet G3110)

 

 

HP Recommended

I dont run windows  What do you do for a mac?

 

HP Recommended

When I use this APP with an Officejet Pro 8620, a double sided scan from the ADF creates a 2 page document with page 2 upside down. There does not seem to be an option to set that could fix this. Please help as I have a pile of documents to scan and I don't want every other page upside down.

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