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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-11-2017 07:59 AM

HP Recommended
Product: B4L03A

when i use the print info the only thing that prints is the E-mail address.

web serices is turn on.

i need printer cliam code for HP 4630. office jet

would like to print when i am not on my wirelss connection

3 REPLIES 3

‎02-11-2017 01:32 PM

HP Recommended

Hi,

 

When you print the info sheet, the claim code is everything preceeding the @ symbol in the email. 

 

Once web serviecs is trned on a sheet will print with the claim code (If the information sheet lists an email such as abc234vbn3434@hpeprint.com, then the printer claim code is the number and characters before @hpeprint.com. For example, abc234vbn3434 would be the printer claim code).








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‎02-11-2017 01:47 PM

HP Recommended

the problem is its not printing that info before my e-mail. just my e-mail info prints out.

‎02-11-2017 02:29 PM

HP Recommended

Hi,

 

Try turning off web services and then turn it back on again. 

"
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