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‎04-24-2017 12:05 PM

HP Recommended
Product: HP C4780 Printer
Operating System: macOS 10.12 Sierra

I just installed my new Apple Airport Extreme and would like to set my C4780 to work through it.  How do I switch networks?  Right now, the printer won't let me print even if I connect a USB.  Please give me step by step instructions as nothing on your website seems to give instructions for this for this printer.  Thank you.

1 REPLY 1

‎04-24-2017 04:29 PM

HP Recommended

Replacing/changing your wireless router, try here.  

http://www8.hp.com/us/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

Make sure your router is set to a fixed wireless channel like 1, 6 or 11, never ‘auto’.  Try channel 1 first then the others one at a time.  Make sure printer and router are at least 5 feet apart.

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