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‎05-01-2017 03:17 PM

HP Recommended
Product: Color Laserjet M577
Operating System: Microsoft Windows 10 (64-bit)

Hello -

  My company recently bought this printer and I'm having an issue with my Windows 10 clients.  I've set up two print queues - one for color and one for B&W - and given the queues different names and share names.  However, when I set up the printer on a Windows 10 machine, both printers have exactly the same name - the name of the driver they are using.  Plus, they don't actually save the preference of B&W or color (or any other preference, as far as I can tell).  The same print queues work fine on my Windows 7 machines.   This is probably a Microsoft issue, but I haven't found any solutions through them.  Hoping you can help!

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