• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-28-2016 10:47 AM - edited ‎12-28-2016 11:46 AM

HP Recommended
Product: M1217nfw MFP
Operating System: Microsoft Windows 7 (64-bit)

Trying to configure my M1217nfw MFP to play nicely with a new wireless router. The instructions I have received so far include printing a Self Test/Configuration page to obtain the printer's IP address. This I have done. However, when I type the IP address into my browser and attempt to go there (to get the printer configuration instructions, I assume), the request times out. This has happened both when going to the IP address from my laptop and also from my phone. I need a little help please.

3 REPLIES 3

‎12-29-2016 08:09 AM

HP Recommended

@FastBottoms

 

Let me take a moment to thank you for posting on the HP Support Forums. I came across your post and would like to help. 

 

I understand that you have an HP LaserJet Pro M1217nfw Multifunction Printer and it does not connect to the wireless network. Using the IP address of the printer, you are unable to access the printer page as it keeps saying request timed out. I appreciate the steps you have performed and have certainly done a good job.

 

I request you to let me the IP address of the printer. If the IP address starts with 169 then it is not the correct one. Moreover, the Configuration page should have an SSID, this SSID is the network name. The SSID on the page should match with SSID on the computer. This is to ensure that the printer and the computer are on the same network,

 

If the SSID network name) matches then I suggest you to perform the below steps:

  • Press the Setup button on the printer.
  • Go to Network config.
  • Navigate and go to Restore Defaults. Press the OK button to restore the network configuration settings to the default values.

Once you have performed the above steps, please refer to this link to set up the printer wirelessly: http://hp.care/2hwcVtF

 

Hope this helps. Please keep me posted. Cheers! 🙂

 

 

 

 

‎12-29-2016 08:16 AM

HP Recommended

Thanks for the reply. The IP address I have been using is 192.168.223.1. I will try the other steps you mentioned. Thanks again.

‎12-29-2016 10:07 AM

HP Recommended

@FastBottoms

 

You are welcome. 🙂

 

I will wait for your response. 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.