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sheila-hicks
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Message 1 of 2
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New black ink cartridge not printing

HP Recommended
HP Photosmart 5520
Microsoft Windows 10 (64-bit)

I have just replced the blaack ink cartridge in my printer and its not printing. Followed all the advices on the support pages and  no joy. Black column on print quality diagnostic is clear.

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sabretooth04
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Message 2 of 2
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HP Recommended

Since you have tried everything on the HP support pages, try these Youtube videos here.

 

https://www.youtube.com/results?search_query=Photosmart+5520+print+head

 

Search for more if needed.  If no joy your printer is toast.

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