Not Printing When Color Cartridges are low

spage · ‎02-20-2017

Greetings,

I have an HP Officejet Pro 8500 printer and was wondering if there is a way to print (just in black ink) when the color cartridges are low in ink?

Currently, it will not print at all since the Magenta cartridge is low. I mostly use just black ink and was wondering if I can bypass this low ink error message for color cartridges and just print in black ink?

Thanks in advance!

Bob_Headrick · ‎02-20-2017

You will need to replace the depleted cartridge(s) to avoid damage to the printhead. Running the Officejet 8500 with a depleted ink cartridge can cause air in the plumbing or into the printhead, causing difficult and/or expensive issues.

Bob Headrick, HP Expert
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spage · ‎02-22-2017

Thanks. I guess I was hoping that there was a way to just print with black ink. Looks like my only recourse is to replace the color cartridge.

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