04-28-2017 01:36 PM
Welcome to HP Forums and Thanks for the post.
I understand that the bottom part of the scanned document is showing up black.
Not to worry, I will be glad to help.
May I know which application you are using to scan?
Are you using the ADF or the scanner glass?
Have you selected the correct paper size in the application you are using for scanning?
Request you to review the scan settings, make sure the correct paper size is selected.
Please refer to this HP article for assistance in improving scan quality.
Please do try any other application for scanning and check if it helps. Click here to know about other applications available for scanning.
Let me know how it goes.
I am an HP Employee