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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-05-2015 06:27 PM

HP Recommended
Product: Office jet 8600
Operating System: iPad
Suddenly, I am unable to print on my officejet 8600 from neither my iPhone 4s nor my iPad. On the ipad, I can select the printer, but then nothing else happens. For the iPhone, it won't even connect to the printer. Can you take me through the process of reactivating the printer. Thank you!
1 REPLY 1

‎01-07-2015 11:41 AM - edited ‎03-30-2016 11:59 AM

HP Recommended

*** March 30, 2016:  Posted edited to update document name and link ***

 

 

Hi @Dbetts

 

Welcome to the HP Support Forums.  I see that you are no longer able to print from your Apple mobile devices to your Officejet 8600 printer.

 

I have included the Wireless Printing with Apple's AirPrint document.  There is a section titled “What if a 'No AirPrint Printers Found' message displays on my Apple device?”.  It has the required troubleshooting steps.

--------------------------
Regards,
Happytohelp
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