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‎11-06-2019 05:28 PM

HP Recommended
Product: OfficeJet Pro 6975
Operating System: macOS 10.14 Mojave

Getting the message "There is a problem with the printhead".  I tried power reset a few times, no help.  There is no way to get to the printhead.

 

Any help is appreciated.

2 REPLIES 2

‎11-06-2019 06:13 PM

HP Recommended

Is the printer warranty still valid, click here to check.

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‎11-07-2019 08:52 AM

HP Recommended

The printer is no longer under warranty.

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