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- OfficeJet Pro 8600 loses wireless connectivity

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07-16-2015 07:17 AM
I even reflashed my router...installing the original firmware and then reinstalling the dd-wrt firmware from buffalo's website (build14998b). It was working fine for awhile, but now i am back to not being ablet o connect. I have also tried restablishing contact throught he wireless setup wizard on the printer. Everthing on the printer says it is connected to the routher just fine. I can get the email address for the Wireless Direct function, so it is connecting to the internet from the printer...I am at a loss...
07-16-2015 09:30 AM
Two questions.
What is the state the blue light when you lose connectivity with the PC?
1. Stays on
2. Blinking
Does the printer keep its internet connection when the PC can't print to it?
1. Check the Cloud connection - email address from the printers UI
2. I'm trying to determine if the printer has a valid internet connection but has lost access to local devices. A successful eprint when the local PC can't print to the printer will confirm that.
Sometimes it takes several posts back and forth to get to a solution - please be patient.
I am employed by HP
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